This page summarizes how we ship. The full Shipping Policy governs all orders.
Free Shipping on Orders Over $70
Standard shipping is free on every order of $70 or more. Below that, standard shipping is a flat $8.00.
Where We Ship
We currently ship within the United States only, including all 50 states. We do not ship internationally at this time.
Shipping Rates & Delivery
| Method | Cost | Estimated delivery |
|---|---|---|
| Standard — orders $70 and over | Free | 6–8 business days |
| Standard — orders under $70 | $8.00 | 6–8 business days |
| Express | $15.00 | 2–4 business days |
Delivery estimates are counted from dispatch, not from when you place the order — add processing time below. The free shipping threshold is based on your order subtotal after any discounts and before tax and shipping. Rates are charged per order, not per item, and are shown at checkout before you pay. Express is a flat $15.00 and is not affected by the free shipping threshold.
Processing Time
Orders placed before 8am ET on a business day are processed and shipped the same day. Orders placed after 8am ET, at weekends, or on public holidays are shipped the next business day. We do not ship on weekends or public holidays.
Order Tracking
You’ll receive a confirmation email with a tracking number as soon as your order ships. If you haven’t received tracking within 2 business days of ordering, contact us at contact@nutriequine.com.
Delivery Estimates Are Estimates
All delivery times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers, weather, or other events outside our control. Once we hand your parcel to the carrier, title and risk of loss pass to you.
Delayed, Lost or Damaged Shipments
If your tracking hasn’t updated in several days, or your parcel arrives damaged, email contact@nutriequine.com with your order number and we’ll open a trace with the carrier. Please inspect your order on arrival and tell us straight away if anything is wrong so we can make it right.
Incorrect Addresses
Please double-check your shipping address at checkout. We’re not able to reroute a parcel once it has shipped, and we can’t cover the cost of reshipping an order returned to us because of an incorrect or incomplete address.
Order Changes and Cancellations
If you need to change or cancel an order, contact us at contact@nutriequine.com as soon as possible. We’ll do our best to help, but we can’t change or cancel an order once it has been handed to the carrier.
Questions about a shipment? Contact us.